MainPlus: quality performance

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Our customers and results

Customers

MainPlus delivers its services to an extensive portfolio of completely satisfied customers. MainPlus Property Maintenance has successfully carried out over 600,000 individual assignments, in close collaboration with property owners, property managers and maintenance companies. MainPlus Repairs unburdens insurance companies, proxies and service providers in handling property insurance and household insurance claims for both consumers and businesses. Our quality and primary added value is our ability to efficiently streamline maintenance and repair processes. By minimising the administrative aspects in these settings, processes can be executed much faster. This enables MainPlus to decrease the expenses for damage repairs with at least 25% while significantly increasing the number of first-time-repairs.

Results

All services offered by MainPlus are aimed at the continuous integral improvement of the maintenance and repairs process in terms of customer satisfaction, cost reduction and quality execution. Our modular concept guarantees that our services perfectly match the needs, requirements and wishes of our customers.

MainPlus: quality performance

  • Average customer satisfaction: 8/10
  • Cost reduction: 25% or more (based on TCO)
  • Decrease in number of invoices: 98% or more on buy off
  • Clear KPIs for both client and repair partner
  • Guaranteed Quality performance of execution on recovery
  • Comprehensible reporting with clear service level agreements (SLA)

Do you want to learn how we achieve these results together with our customers? Or do you want to schedule a reference visit to one of our customers? Please do not hesitate to contact us.